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Pension & Benefits Manager (Virtual)


Toronto / Calgary / Vancouver / Ottawa 

Job Description & Summary

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Total Rewards team plays an important role in supporting the attraction, engagement, and retention of key talent for the Firm. As part of the team, you’ll help develop and administer our total rewards programme by focusing on areas such as competitive benchmarking, tax and regulatory compliance, and incentive design and linkage to performance management.

Important points to consider:

  • Putting the safety of our people and clients first as we look to a hybrid future: The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details.

What you'll create and do:

The Total Rewards & Payroll COE works closely with the HC Business Partners (HCBPs), ensuring that the firm has a competitive yet cost effective compensation, benefit and reward policies and practices aligned with the changing needs of the professional services business.

In partnership with business leaders and HCBPs, formulate and enhance the strategic Total Rewards agenda which aligns with our One Firm, One Strategy. As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Reporting to the Senior Manager, Pension, Benefits & Wellbeing, the Manager, Pension & Benefits will be responsible for the analysis, advice and day-to-day operations of the firm’s pension and benefits programs. Responsibilities include but are not limited to:

Pension & Benefits (75%)

  • Manage and oversee the benefit programs for partners and staff (including retirees), providing consultative advice to HR Business Partners, the Professional HC Services team and managing escalations from HCSC. Specific responsibilities include but are not limited to:
  • Maintain an in depth knowledge and expertise in employee benefits and pension legislation
  • Ensure compliance in all applicable government regulations, plan audits, and required filings
  • Oversight for the biannual enrolment activities and implementation of enhancements to the firm’s benefit programs
  • With the Senior Manager, Pension, Benefits & Wellbeing, manage the relationship with benefit providers managing service level agreements; act as the point of coordination with vendors for any employee or administrative escalations, including determining root cause for any issues.
  • Support the Firm’s Pension Committees in the facilitation of Pension Committee meetings, ensuring plan governance requirements are achieved, and in overseeing the preparation of actuarial valuation reports
  • Provide guidance and advice on pension and savings, including policy interpretation and application to the Professional HC Services team and HCSC
  • Oversee day-to-day activities related to the administration of the pension plan, including supervising the annual filing requirements, distribution of payments to former pension plan members, reconciliation of the reports of members and pensioners, preparation and dissemination of pension adjustment reversals
  • Assist with the review of plan investments and liaising with our service providers, and the firm’s Pension Committee to ensure compliance with independence policies
  • Handle benefit and pension needs associated with future growth/acquisitions, including assessing benefit plans and transition needs, and performing due diligence around practices of targeted acquisitions
  • Manage and Coach staff at senior associate level

Project Management (25%)

  • Working closely with the Senior Manager, Pension, Benefits & Wellbeing, manage and deliver large projects by developing the project team, assessing risks throughout, providing input into key design decisions, driving conclusions, and reviewing/challenging the output produced by the team:
  • Work closely with the Senior Manager, Pension, Benefits & Wellbeing to advise on and guide project implementation, provides input into key design decisions
  • Overall responsibility for completion of project activities
  • Coordinates, manages, coaches and oversees project team (s) where applicable
  • Manage the work plan development, scope, and resource administration of each project
  • Review and monitor project progress, provide regular status updates to leadership and escalate major project issues
  • Ensure appropriate objectives are being met and are aligned to project priorities
  • Responsible for working with the Senior Manager and/or Director for Total Rewards to manage stakeholders, ensuring timely and targeted communications throughout the various projects

What you’ll bring to this role:

  • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
  • A demonstrated commitment to valuing differences and working alongside diverse people and perspective
  • CP, CEBS designation or RPA program completion would be an asset
  • Knowledge of Canadian pension plan and tax legislation, including defined benefit and defined contribution pension plans, registered retirement savings plans and deferred profit sharing plans
  • Strong project management skills
  • Strong Excel skills are required
  • Strong leadership, negotiation and facilitation skills
  • Ability to deliver in a fast paced/changing environment

Why you’ll love working for PwC

At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit:

See how you can create your future at PwC

Applying at PwC

At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application interview process click here:

We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers:

Apply online: PwC



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